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#1 Medicare Agency for Blue Cross Blue Shield in NC

Privacy Policy

This notice explains how THE MAIR AGENCY may collect, use and share your information. Please read it carefully and contact 919-459-2683 if you have any questions.

Why did you give me this notice?

•I am/We are legally required to give you this notice by applicable law and our agreement with the federal
government.
•I/We respect your personal information and want you to fully understand how I/we may use and share your
information.

What information will you ask me to give you?

•I /We must collect certain information about you, called Personally Identifiable Information (“PII”) in order to
help you complete your application for health insurance. PII is information that can be used to identify you or
trace your identity.
•These are a few examples of PII. This is not a complete list.
Name, address, date of birth, telephone number
Social security number
Household income, marital status
Race or ethnicity
Credit or debit card numbers

How will you use my information?

•I/We will use only the information that we need to help you obtain health insurance through the Federally facilitated Exchange (“FFE”) and to provide Authorized Functions approved by the FFE, or other service as permitted under applicable law.
•These are a few of the authorized functions that we may conduct. This is not a complete list:
Helping with your application for insurance
Answering question about your eligibility
Helping to enroll you in a qualified health plan
Helping with filing appeals of eligibility

Will you share my information with anyone?

•I/We may only share your information as described in this notice.
•I/We may share your information with certain Federal or State agencies, the health insurance issuer that you
select or subcontractors that help me/us to provide services to you.
•I/We must get your permission to share your information for any other purpose that is not described in this
notice

What happens if I don’t share my information with you?

•If you do not want to share your information, you may not be able to enroll in a health insurance plan

Will you keep my information safe?

•Yes. I am/We are required to keep your information safe. I/ We have developed privacy and security policies
that I/we must follow to make sure that I/we protect your PII

•No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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